I have just emailed customer support so shall see what they come back with. This has happened to me and I am being charged £9.99 for the priviledge. 12 hours later I still can't access my stolen wrote: We'll look into what's happened.' - the email came from so be sure you reply to the right I'm posting here on the community forums, have a support ticket, have sent an email, and am supposedly talking to twitter account. Also, I noticed that the auto-reply field of the notification says more scefically: ' If this wasn't you, email us at to let us know. I contacted on twitter and they replied to DM them with information but they have not replied for 12+ hours.
Tons of playlists including one I'm making for my wedding. Account hacked, email and password changed.